Shipping & Returns
Shipping
- Ships to: United States and EU countries.
- Processing: 1–3 business days. Delivery: usually 7–12 business days after dispatch.
- Cost: $4.99 per order, free on orders over $35.00.
- You receive a tracking link by email once your order ships.
- EU orders: prices include VAT where applicable. US orders: no import duties on orders under $800.
Returns & right of withdrawal
You may withdraw from your purchase within 14 days of receiving your order without giving a reason. Email us at [support email] with your order number. Items must be unused and in original packaging. Return shipping costs are paid by the customer unless the item is defective or wrong.
Refunds are issued to the original payment method within 14 days of us receiving your withdrawal notice (we may wait until the goods are returned).
Damaged or wrong item
Email a photo within 14 days of delivery and we'll send a free replacement or refund — no return needed.