FAQ

How long does shipping take?

Orders are packed within 1–3 business days and usually arrive in 7–12 business days in the US and EU. You get a tracking link by email as soon as your parcel ships.

Are your squishies safe?

Our squishies are made from soft TPR and PU foam. They contain small parts and are recommended for ages 14+. Never heat or microwave a squishy.

Can I return my order?

Yes. EU customers have a 14-day right of withdrawal, and everyone can return unused items within 14 days of delivery. Damaged or wrong item? We replace it for free — just email us a photo.

Which payment methods do you accept?

All major cards, Apple Pay, Google Pay, Link and, in the EU, iDEAL and other local methods, processed securely by Stripe. We never see your card details.

Why did my order arrive in several parcels?

Different squishies ship from different partner warehouses, so an order with several products can arrive in separate parcels. Each one gets its own tracking link.

What's in the Chaos Box?

20 random mini mochi squishies with no repeats. It's random on purpose — that's the fun of it.

Is there a discount code?

Squeeze the giant blob on our homepage 25 times. That's all we're saying.